Account Management
Showcase your business with a stunning, professional online presence. We provide a dedicated account manager who handles every aspect of your Amazon or Walmart seller account so you can focus on growth.
What's Included
Dedicated account manager assigned to your brand
Full Amazon Seller Central & Walmart Seller Center management
Order management & customer message handling
Performance health monitoring & policy compliance
Account suspension prevention & reinstatement support
Weekly performance reports & growth strategy calls
Full-Service Account Management
Account Setup & Onboarding
Complete seller account configuration, tax settings, payment setup, and brand profile optimisation from day one.
Order Management
We handle order processing, track fulfilment statuses, resolve shipping issues and manage FBA stranded inventory.
Customer Messages
Respond to buyer messages within 24 hours, handle returns, refunds and feedback removal requests professionally.
Performance Health
Monitor ODR, late shipment rate, and policy violations. Proactively fix issues before they escalate into suspensions.
Growth Strategy
Regular strategy calls to review sales data, identify expansion opportunities, and plan new product launches.
Reporting & Insights
Weekly and monthly performance dashboards covering revenue, ACOS, conversion rates, and competitive position.
Order Management
Real-time order tracking, FBA shipment reconciliation, removal order management and stranded inventory resolution.
Customer Communication
Professional buyer message handling, feedback solicitation, negative review management and A-to-Z claim responses.
Account Health Protection
Proactive monitoring of all account health metrics — we flag and resolve issues before Amazon takes action.
Sales Analytics
Deep-dive revenue analysis, traffic data, Buy Box win rate, and competitive benchmarking delivered monthly.
Your Brand, Fully Managed
Running a business is demanding. Let us manage your entire marketplace presence while you focus on strategy and growth. Full account management included in every HighRise engagement.
Covers your product purchase & our services in full — no additional fees, no profit share.
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